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If you notice that there is no sound first make sure the headset is plugged in and the computer finds them as a default device. To do that click on the ...

If you are uploading list with leads and it stuck on second step Convert the file to CSV-coma delimited and try uploading it again this will allow you to s...

Please, if you see that you cannot reach the main page of your server (PBX or Dialer) The main problem probably is that you IP address is changed and th...

First lets define dropped calls, these are the calls which were picked up from your leads, but there was no available agent to take them. The best solut...

Here is the best way to proceed if you're having issues with the Auto Dialer detecting you microphone, step by step. 1. First off, log out of the Diale...