How to set up a predictive campaign : Support

How to set up a predictive campaign Print

Created by: Alex Ginev

Modified on: Wed, 31 Oct, 2018 at 10:36 AM

Dear Valued Customer,

You want to set up a predictive campaign on your Dialer:

Go over the following steps:

1.Login with you manager user

2. Select Campaign – View Campaign

3. Select the campaign that you want to modify

4. Select the Dial Method to be ADAPT_ HARD_LIMID

Then set the Drop percent limit - this is the percent of the dropped calls which will not be passed

After that put a maximum adapt dial level, this is going to be the highest dial level the campaign will reach.

And on server time put 2100

check the example below:

Alex is the author of this solution article.

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How to set up a predictive campaign Print